Sample Collection and Shipping
Adhering to guidelines ensures the quality of your samples, expedites inventory and improves turnaround time.
Before You Collect Samples
Sample & Shipping Guidelines
We created a guide that outlines essential steps for collecting your samples and maintaining their quality during shipment.
Custom Clearance Notice
New U.S. rules now require customs and wildlife declarations for incoming shipments. We're streamlining our process to keep things fast and hassle-free for you.
Learn how
All Documents (ZIP)
You can download all the necessary documents to complete your shipment in a single zip archive. (Sep 2025)
Download
Step 1. Complete COC
Complete the Chain of Custody (COC) document—it's essential for fast sample inventory. We can't accept your samples without it. (Jan 2025)
Download
Step 2. Certification Statement
Complete and include a printed certification statement with the shipment to provide information about shipped items to customs. (July 2025)
Download
Step 3. Commercial Invoice
Use the information from the Certification Statement to complete and include a printed commercial invoice with the shipment. (Sep 2025)
Download
Step 4. Import License
Print and include the import license with your shipment to prevent customs delays. (Exp. April 2026)
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