Sample Stream
Your Guide to Sample Collection and Shipment at CAT
WE KEEP IT SIMPLE
No Headaches Needed - We've Got You Covered
Our team will guide you through four simple steps for sample submission, ensuring a smooth experience and fast results.
Step 1
Complete Client Verification Form
Please fill out the form so we can accurately gather the necessary information for your project and note all important billing details.
* Complete this step if you have never done so before, or if your company information has changed.
Step 2
Check Sample & Shipping Guidelines
Not sure what the best practices are for collecting and shipping samples? Adhering to sample and shipping guidelines ensures the quality of your samples, expedites inventory time and improves turnaround.
Step 3
Fill out the COC Document
The Chain of Custody (COC) document is essential for fast sample inventory and verification. It ensures each analysis matches the correct sample. Please note, our lab team cannot accept and process samples without the COC document.
* Submit the COC using the link in the final step of this process.
Step 4
Finalize the Shipment
Before shipping, submit the Chain of Custody document and other required information using the form linked below. This alerts our team to prepare for your samples and accelerates processing time.
*Receiving information ahead of time can improve the turnaround time of your samples.
What Happens Next?
Inventory
Upon receiving your samples, our team will match them to your provided COC form and conduct a thorough inventory. We will inform you of the acceptance status and contact you regarding any discrepancies or concerns within two business days of their arrival at our facility.
Processing
Your samples are handled and processed, following the specific data delivery schedule you initially established.
Data Delivery
This is the important part! The data provided offers genetic insights to help you make informed decisions that propel your projects and goals forward.
Genetic Analysis
If you have requested additional analysis, your data will be carefully analyzed by our genetic services team. We guarantee a comprehensive yet straightforward breakdown of the information, equipping you with the insights needed for informed, strategic decision-making.
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What's New at CAT?
Faster Turnaround with Sample Kits
Available soon. Expedite turnaround and ensure quality results with CAT Sample Kits. Ask your Sales Rep for more info.
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